Personalised care plans that adapt as needs change

One of the biggest worries families face when a loved one moves into aged care is whether their individual needs will truly be understood, and what happens if those needs change over time. That’s where HillView Care’s personalised care plans come in. They’re flexible, constantly evolving, and built around the person, not just their condition, ensuring care grows and adapts alongside them.

Why does personalised care matter in residential aged care? 

Our residents come from different backgrounds, have different personalities, routines, health needs, and face unique challenges. No two residents are the same. At HillView Care, our tailored care plans ensure each individual maintains their dignity, is comfortable and has a sense of belonging at our Gold Coast residential aged care homes. Care plans also give you and your family the reassurance that your loved one isn’t just ‘another resident’, they really matter.

Adapting care plans and needs change

Ageing and health are never static, and if your loved one lives with a disease or illness like dementia, or has mobility issues, things progress over time. Our team regularly reviews care plans, getting input from families and staff, and of course, the residents themselves. 

For example, someone may come to our Merrimac or Ashmore aged care home walking independently, but over time require mobility assistance. Their care plan grows with them. 

So, how can families help with personalised care plans? 

One of the most important factors in developing personalised care plans is maintaining open communication with families. It’s our priority. We believe families’ insights into routines, preferences and personality quirks can help shape better care. As a family member, your voice matters in the ongoing care of your loved one. 

Beyond physical care – emotional support

“More than 50 percent of older Australians living in aged care facilities experience depression or anxiety — compared to around 10 percent in the broader community.”

— National Ageing Research Institute via Beyond Blue Aged Care Guide

Personalised care plans aren’t only about medical care, they include social, emotional, and lifestyle preferences. At HillView Care, our holistic approach ensures we include activities, dietary needs, cultural considerations, hobbies and faith. We want residents to feel at home, not just looked after. By getting to know them and caring for our residents’ mental health, we can ensure their emotional needs are met.  

Our care approach

Our team is compassionate and professional. They are committed to staying on top of our residents’ care plans, reviewing and adjusting them as needed. And thanks to our holistic approach, we’re here for your loved one’s medical, emotional and social needs. 

Remember, transitioning your loved one into aged care doesn’t mean giving up control, you’re gaining a supportive team who’s committed to adapting their care as things change. If you’d like to learn more about how HillView can create a personalised care plan for your loved one, reach out, reach out today.