We Care about Your Care…loving life on the Gold Coast

I am sitting here waiting (6 mins so far) for them to answer. Someone answers and says they are answering from a remote location and... Read moreI am sitting here waiting (6 mins so far) for them to answer. Someone answers and says they are answering from a remote location and cant tell me the visiting hours. The website says they are open. I thought I would write my thoughts while waiting to speak to someone. I don't think there is anything for the aged to do, as far as facilities go. Also I feel they are drastically under staffed on weekends. The staff member from the cafe usually shuts down during visiting hours to let visitors in, as there is no one on admin. Sometimes it is a supervisor who is normally employed there to do other things like meals. To me, this is only place that keeps you alive until you pass naturally. It sounds harsh but I wouldn't want to go to a place where you are kept alive but not enjoying life. I need a pool or even a spa. May be a pool table, bowls, something....I don't know, may be its just me and I don't understand the aged care system. Read less

HillView has a great peaceful and quiet environment with great Sky line views.

Staff at HillView Care are amazing, every department is so positive and friendly.The food is AMAZING!! It is 100% 5 star, cooked fresh onsite daily.The... Read moreStaff at HillView Care are amazing, every department is so positive and friendly.The food is AMAZING!! It is 100% 5 star, cooked fresh onsite daily.The lifestyle Team are so bright and bubbly which is very welcoming and encouraging for residents.The Admin Team are very understanding and makes your progression of admission as comfortable as they can providing so much support.All the Nurses and other departments are so considerate and work so well in a Team to get the best results and care for everyone. 😊HillView is where I would want my family to be!! Read less

Picturesque view from the top floor, especially at sunset

Staff at HillView Care are amazing, every department is so positive and friendly.
The food is AMAZING!! It is 100% 5 star, cooked fresh onsite daily.
The... Read moreStaff at HillView Care are amazing, every department is so positive and friendly.
The food is AMAZING!! It is 100% 5 star, cooked fresh onsite daily.
The lifestyle Team are so bright and bubbly which is very welcoming and encouraging for residents.
The Admin Team are very understanding and makes your progression of admission as comfortable as they can providing so much support.
All the Nurses and other departments are so considerate and work so well in a Team to get the best results and care for everyone. 😊
HillView is where I would want my family to be!! Read less

This is a beautiful facility, I was very impressed with both sites after viewing them. Staff were very friendly as well as answered every question... Read moreThis is a beautiful facility, I was very impressed with both sites after viewing them. Staff were very friendly as well as answered every question I had.The gardens are beautiful and well maintained, great for my grandparents to walk around and enjoy.The food also looked wonderful, I like that they had a cafe on site so I can sit there with my family.After all a very clean place and would highly recommend it. Read less

This is a beautiful facility, I was very impressed with both sites after viewing them. Staff were very friendly as well as answered every question... Read moreThis is a beautiful facility, I was very impressed with both sites after viewing them. Staff were very friendly as well as answered every question I had.
The gardens are beautiful and well maintained, great for my grandparents to walk around and enjoy.
The food also looked wonderful, I like that they had a cafe on site so I can sit there with my family.
After all a very clean place and would highly recommend it. Read less

I couldn't recommend a place for a loved one to become family more. I would like to say a big THANK YOU to all the... Read moreI couldn't recommend a place for a loved one to become family more. I would like to say a big THANK YOU to all the wonderful staff at Hillview aged care. I embarked on this new Chapter with my father with great apprehension and fear, and as if not already struggling to come to terms with the declining health and cognition of a person you adore there is the added confusion of all things government and the correct steps required to way to navigate the system. It’s a horrible time and especially when your decision making affects the quality of life your loved one lives. Enter HILLVIEW AGED CARE.. I was guided , supported and advised every step of the way, no question or concern to hard, no request to great, just a lot of compassion and care , especially from Stacey and Jo. We have been made feel welcomed as a family in total, and very much part of the Hillview community from the onset of respite and now as the choice of dad’s residence. We have been offered nothing but warmth and friendliness by everyone and all level of staff. I love the fact that dad is seen, heard and valued. I am both relieved and grateful as we start on on this new and challenging chapter, and sleep easy at night in the knowledge that dad is in fantastic hands.Thank You once again.Tracy Bass. Read less

My grandparents lived here for their final years. The staff were very friendly and they have a function room available, which came in handy for... Read moreMy grandparents lived here for their final years. The staff were very friendly and they have a function room available, which came in handy for family reunions. I would recommend to those who have the means. Read less