Palliative care at HillView Care

The end-of-life journey is so deeply personal, and no two people are the same with their care needs. That’s why our Gold Coast palliative care is built around the individual, taking into consideration their choices, routines, and comfort.

While some of our residents prefer quiet mornings in their private room, soaking up the garden views, others enjoy joining lifestyle activities, sharing a cup of coffee in our café, or connecting with staff and fellow residents. Whatever brings comfort, joy, or peace, we support it.

Choices matter

Being in palliative care doesn’t mean giving up control, in fact, it’s actually the opposite. At HillView Care, residents have a say in every aspect of their day-to-day life.

• Daily routines: Residents decide how they spend their day.
  
• Medical care: Medication is administered privately in each resident’s room. Visiting GPs and specialists coordinate care to ensure symptoms are managed effectively.
  
• Independence and dignity: We support residents to remain as independent and involved as they wish.
  

Life beyond the bedside

Palliative care is more than just managing illness, it’s about quality of life. HillView Care offers an environment that feels safe, welcoming, and like home.

Residents enjoy:

• Private rooms with ensuites
• Individually controlled air conditioning
• Views of gardens and surrounds from most rooms
• Secure, gated community
• Beautiful garden spaces 
• On-site café at Merrimac
• Hair and beauty services
• Daily housekeeping
• Lifestyle activities
  

Emotional and social support

Our team is trained to address the physical, emotional, and social needs of our residents in palliative care. Whether it’s companionship or just conversation, we help residents maintain meaningful connections with others. Social interaction, gentle activity, and emotional support are central to our approach.

Supporting families along the way

End-of-life care affects everyone close to our residents. At HillView Care, we provide guidance, reassurance, and support for families during this challenging time.

We:

• Listen carefully to family concerns and wishes
• Provide updates and guidance on resident care
• Explain treatment options and symptom management
• Offer emotional support and practical advice
  

Our goal is to make this time as stress-free as possible for everyone involved.

Navigating the aged care process

Entering residential aged care can feel overwhelming, especially during difficult circumstances. HillView Care helps families navigate the process with clarity and support.

1. Assessment: Residents are assessed through the Government’s My Aged Care service.
   
2. Approval: The Aged Care Assessment Team (ACAT) approves care arrangements for residential care.
   
3. Guidance: HillView Care assists with paperwork, explains options, and supports families through each step.
   

Palliative care on the Gold Coast

Care at HillView is more than medical support, it’s about comfort and choice. Every day is designed to provide meaning and maintain independence for our residents. We believe every resident deserves to feel safe and supported, right through the end of life.

Download our palliative care brochure for more information.